How to Login to RateFast After Your Password Has Been Reset

When you lose access to RateFast user account, you may need to your password reset.

Depending on the circumstances, you can reset your password yourself or your RateFast administrator can reset the password for you.

Regardless of how the password is reset, you will receive a new temporary password at the email address associated with your RateFast user account.
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How to Get a RateFast Report ID Number

Update for 2021: RateFast Express is an even easier alternative to the wonderful RateFast software. We write your workers’ comp impairment reports for you. Try RateFast Express today!

If you are having difficulty with a RateFast report, a RateFast support representative may ask you for the “report ID,” which is the report’s unique identifying number.

The report ID can be found in the upper right corner of the screen when you are viewing a report.

If you are asked for the report ID number, copy this number from the RateFast report in your web browser, and paste it into an email to your support representative.

How do I know when my impairment rating is complete?

Update for 2021: RateFast Express is an even easier alternative to the wonderful RateFast software. We write your workers’ comp impairment reports for you. Try RateFast Express today!

This post is for RateFast users who have used the RateFast web application to write an impairment report (in California, a PR-4 report). Click here to learn more about creating an impairment report in RateFast.
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athenaNet and RateFast: Logging in to RateFast from a Patient’s Chart and Importing Patients from athenaNet

This article is intended for employees at organizations who use RateFast in conjunction with athenaNet (athenahealth’s electronic health records system).

Logging in to RateFast from athenaNet

As discussed in our article on Logging in to RateFast for the First Time, you can log in to RateFast from any page in the athenaNet web application.

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How to Accept an Invitation and Create Your RateFast User Account

Update for 2021: RateFast Express is an even easier alternative to the wonderful RateFast software. We write your workers’ comp impairment reports for you. Try RateFast Express today!

This blog post is for new RateFast users who need to set up a new user account.

If you have been invited to access an organization’s RateFast account, then you will first need to set up your username and profile.
This article describes the process of receiving an invitation, setting up your account, and keeping it secure.
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Locked Out? How to Unblock Your RateFast Account

Update for 2021: RateFast Express is an even easier alternative to the wonderful RateFast software. We write your workers’ comp impairment reports for you. Try RateFast Express today!

This post is intended for RateFast users who have been blocked out of their user account. If you are a RateFast admin and want to know how to unblock somebody else’s account, read this other article. Last updated on August 17th, 2017.

Introduction

Were you happily going about your day, minding your own business, logging into RateFast—and then you got hit with this message?

Your account has been blocked. Please call organization account administrator for further assistance.

account blocked

Argh!

But not to worry. This message may be scary and red, but this blog post is here to help.

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How to Reset Somebody’s RateFast Password If They’ve Been Blocked

Update for 2021: RateFast Express is an even easier alternative to the wonderful RateFast software. We write your workers’ comp impairment reports for you. Try RateFast Express today!

This post is intended for RateFast admin users who want to reset passwords for other users. Last updated on July 28th, 2017.

Introduction

People forget passwords.

If somebody in your organization forgets their RateFast password, hopefully they can reset it themselves by clicking the “Forgot Password?” button on the login screen and answering their security questions.

…but, of course, people forget the answers to their security questions too.

Life sure is complicated—but don’t worry: as a RateFast admin, you have the power to reset your colleague’s password so they can get on with their day.
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