How to Reset Somebody’s RateFast Password If They’ve Been Blocked

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This post is intended for RateFast admin users who want to reset passwords for other users. Last updated on July 28th, 2017.

Introduction

People forget passwords.

If somebody in your organization forgets their RateFast password, hopefully they can reset it themselves by clicking the “Forgot Password?” button on the login screen and answering their security questions.

…but, of course, people forget the answers to their security questions too.

Life sure is complicated—but don’t worry: as a RateFast admin, you have the power to reset your colleague’s password so they can get on with their day.
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