Playing the Game of Chicken in Workers’ Comp

The price that grocery stores pay for chicken is based on a particular index. This Washington Post article reveals how our entire nation agrees to pay the price of chicken based on this index. The newsworthy claim of the article is that if we really look at the open market, the stores are paying a price for chicken that is completely arbitrary, rather than the correct or natural price of chicken.

This is problematic not only for the consumer but for the industry as a whole.

As fascinating as this is, why are we discussing this on our workers’ compensation blog? What are the implications of this concept for work comp in California? Read on to find out.

chicken

Chicken” by Thomas Vlerick is licensed under CC BY 2.0

Continue reading Playing the Game of Chicken in Workers’ Comp

NueMD ICD-10 Code Lookup Tool

If part of your workflow involves looking up ICD-10 codes, you should check out NueMD’s ICD-10 Code Lookup tool.

This might be old news if you’re in the coding business, as the website is actually ranked #1 in Google’s search results when you search “icd-10 code lookup tool.”

It’s easy to see why. NueMD’s code lookup tool sports a clean interface and modern features that are geared toward engaging and keeping users.

When you create a free account, you can save your favorite codes in your own personal categories.

NueMD ICD-10

Other bells and whistles that are not often featured on other web-based coding tools include training in the form of several coding games, and the ability to search for common codes by your specialty—dermatology, infectious disease, podiatry, and others.

NueMD allows you to find codes by common abbreviations and keywords, giving it clear leg up when compared with one-way code search sites such as www.icd10codesearch.com/. NueMD’s site is also less cluttered and less spammy than other tools like www.findacode.com.

The actual content about each code seems comparable to the code information provided by other services. I’m not a professional biller, but I didn’t notice any significant differences between NueMD and www.icd10data.com for the codes that I searched. However, NueMD has clearly put effort into making their tool stand out.

Conclusion

If you ever need to lookup codes online, NueMD’s app is worth a whirl. It has features and design-values that billers and other professionals in medicine should demand from their software.

Have you used NueMD’s ICD-10 code search tool? What was your experience? Do you have a different favorite tool for looking up codes? Let us know. Contact us by email or on social media.

How RateFast Benefits Your Medical Practice

When most medical professionals think of workers’ compensation, the terms “painless,” “fast,” and “easy” do not leap to mind.

However, we believe that the problems associated with workers’ compensation cases can be solved.

RateFast is a cloud-based application that makes workers’ compensation fast, easy, and lucrative for California providers.

While physicians and staff focus on patients, RateFast handles the dirty-work.

Here are just a few ways that RateFast saves your medical practice time:

  • When you use RateFast, you don’t need to do any dictation or take any notes. All data is quickly entered into RateFast.
  • You don’t even need to write the report. As you check boxes and answer simple questions, your Doctor’s First, PR-2, and PR-4 reports are automatically filled out and formatted.
  • You don’t need to fill out RFAs. The app automatically generates and organizes Requests for Authorization forms as you order treatments.
  • You don’t need to write work status notes. Faxable work status notes are automatically generated as you answer questions about the patient.
  • You don’t need to calculate an impairment rating. The system prompts you to ask all questions that are relevant to the patient’s whole person impairment. Then, the system calculates an accurate and fully justifiable impairment rating using proprietary algorithms that are rooted in the AMA Guides 5th Edition.

The bottom line: if you’re a California medical provider or work in a California medical clinic, we believe you can benefit from RateFast.

No installations. No downloads. No obligation. No risk. Free training and support.

Sound too good to be true? Try it for yourself. Join for free.

All you need is an email address and a desire to improve the California workers’ compensation system.

If you join before the end of January 2017, you will even receive a 50% discount on all reports for the next six months!

To learn more from a sales representative, contact us at sales@rate-fast.com.

The Art of the Qualified Medical Exam

A QME is a medical professional who is credentialed by the state to perform qualified medical examinations required for certain workers’ compensation cases. For a more detailed look at what a QME is, take a look at this article.

Recently on the RateFast Work Comp Report podcast we interviewed Dr. Nissen about being a Qualified Medical Examiner (QME). Dr. Nissen discussed what he called “the art of the QME”—a skillset that involves using creativity and critical thinking to overcome several unique challenges.

A few of these challenges are described below.

Understanding the American Medical Association Guide to Impairment Rating and Evaluation.

Using the huge tome commonly known as the AMA Guides demands a depth-of-knowledge that few physicians take the time to develop. In order to serve as an effective impartial examiner, the QME is responsible for knowing the Guides back-to-front. This knowledge directly informs all other aspects of QME’s work with the claim, from performing the physical exam to determining impairment.

Assessing previous medical charts.

Medical charts for a single patient are often hundreds of pages long, and the ability to review them for relevant information takes practice, insight, and real-time analysis.

Performing an accurate physical evaluation.

The QME evaluates the patient according to the Guides, reviewing all thirty-four activities of daily living, and taking repeated measurements depending on the type of injury. A correct evaluation requires extensive knowledge of the Guides and rigorous attention to detail.

Creating a precise and correct impairment rating.

All of the relevant medical charts and all new information generated by the QME’s physical exam must be collected into the QME’s report. This data must be accurate; after all, the QME’s role is to bring objectivity to the claim, so reproducibility of results is key.

Conclusion

Dr. Nissen argues that in order for QME reports to truly benefit injured workers, physicians need a system for collecting consistent data. Accurate and meaningful data results in less legation, and ultimately the speedy close of the workers’ compensation claim.

Fortunately, such a system has been developed. RateFast is a total workers’ compensation solution that helps providers perform perfect exams, document patient medical histories, format and organize reports, and determine impairment ratings according to the AMA Guides. We urge medical providers, QMEs, and anyone who is interested in improving workers’ compensation to join RateFast for free.

How Telemedicine Benefits Injured Workers

This is a post for medical providers, employers, and employees who are interested in understanding how telemedicine can improve workers’ compensation in California.

Doctor working on a digital tablet

When it comes to workers’ compensation, who benefits from telemedicine? The short answer: everybody. But the gains will be immediately apparent to the injured worker.

First, let’s think about how an injured worker currently experiences the workers’ compensation process.
Continue reading How Telemedicine Benefits Injured Workers

The Eagle Has Landed. Its name is RateFast!

California workers’  compensation care delivery technology history was made by a partnership between Alchemy Logic System Inc., dba RateFast (Santa Rosa, CA) and KuraMD (Roseville, CA).

Santa Rosa, CA, October 11, 2016 at 4:38 p.m.pst

Dr. John Alchemy, MD, QME successfully connected to an injured worker for a PR-2 visit using the HIPAA secure environment of KuraMD telemedicine platform. A complete history and physical exam was performed, followed by the creation of a legally compliant PR-2 report and an MRI request for authorization (RFA) written on Rate-Fast.com using only the Apple iPhone 6+ device. The iPhone was being simultaneously charged by a 2013 Tesla Model S 85 Kwh battery. This landmark event is the first documented instance of 100% mobile delivery of care to an injured worker.

Dr. Alchemy was later quoted saying, “I just never gave up hope. RateFast has already disrupted the category of workers’ compensation report writing and injury mapping. Now with KuraMD that delivery channel is totally mobile. Effective delivery of work comp care in California has just been turned on 24/7, anywhere, anytime-and it’s in your pocket now.”

Is incomplete data affecting the accuracy of your impairment rating?

This article is for medical providers, insurance adjusters, attorneys, and injured workers who want to understand common causes of inaccurate impairment ratings.

Correct impairment ratings save time and money for all stakeholders; they result in correct apportionment for subsequent claims, and allow predictable trends and costs for data analysis and work risk assessment. Of course, the inverse is also true: inaccurate impairment ratings cause claims to consume the time and resources of everybody involved.

One of the best things you can do to check the accuracy of an impairment rating is to make sure that you’re working with a complete data set. In other words, make sure that the provider—or whoever is doing the impairment rating—has all the necessary information.

A complete data set supports an accurate rating, which decreases the risk that the rating will be contested, which means a faster, easier workers compensation claim for all parties.

So why don’t all workers’ compensation claims have complete data? Here are three common circumstances that lead to incomplete data sets:

  1. Sometimes the required information is not obvious. This is especially common in cases involving the spine with patient symptoms such as radiculopathy.
  2. The importance of some data about the injury isn’t always clear to medical providers, so they don’t ask the necessary questions or take the necessary measurements. For example, if an employee has injured her left shoulder, then the provider might not ask detailed questions about the pre-existing history of the right shoulder. However, for upper extremity injuries, the history of the uninjured side of the body can actually affect the impairment rating of the injured body part.
  3. A stakeholder might omit data in order to intentionally increase or decrease the impairment rating. This is considered fraud by the state of California, which you can read more about here.

Let’s look at an example. A twenty-year-old old delivery driver has a back injury. When she reaches maximal medical improvement, a provider examines her. She is pain free and takes no medication, has no problems with her activities of daily living, and takes no medications. It seems as though her injury has not impacted the employee at all, and so the provider concludes that there are no ratable findings. The provider skips the medical history and assigns the patient a 0% whole person impairment. Is this correct?

No. The rating assessment was incomplete. If the provider had taken the full history, then they might have discovered that the patient had L3 dermatomal sensory loss directly after the injury, with imaging showing a concordant herniated disk at that level. Although there were no ratable findings at the time of the final exam, the AMA Guides 5th edition mandates a 5% whole person impairment because she had radiculopathy, even though it is now gone (Category II, Table 15-3, Page 384).

However, only providers who are intimately familiar with the AMA Guides will check for radiculopathy.

In summary, incomplete data are more common than you think. For this reason, we recommend using a tool such as RateFast to ensure that all the relevant questions are answered. Get your free account today.

 

Submitting and Signing Your RateFast Report: Treating and Supervising Physicians

This post is intended for new RateFast users who want to  make sure that the correct digital signature appears on their report.

So you’ve completed a workers’ compensation report in RateFast. It’s ready to be officially closed, and signed off as a formal legal document. But whose signature is going to appear on the report?

The answer: it depends on who submits the report.

The Supervising Physician

The RateFast user who clicks “Submit” or “Submit for Rating” button on a report is the person whose name will appear in the signature area. If you submit a report, then your name, credentials, and other details will automatically appear on the report based on the information in your User Profile.

The user who submits or “signs” the report is called the “Supervising Physician.”

signature-submit-button

Treating Physician

The Supervising Physician who signs the report is not always the same as the person who actually does the examination. The medical provider or assistant who primarily performs the examination and composes the report is called the Treating Physician. The Treating Physician is set in the “Subjective Complaints” section of your report.

If the Treating Physician and the Supervising Physician are different, then both of their names will appear on the report.

Example: When the Treating Physician and Supervising Physician Are Different

In this case, the Supervising Physician submits the report, but the Treating Physician is set on the Subjective Complaints page. Notice how it says that the Supervising Physician is signing for the Treating Physician.

signature-appearance-example-treating_02

Example: When the Treating Physician and Supervising Physician Are the Same

This is the simplest scenario. The doctor who examines the patient is the same as the doctor who reviews and signs off on the completed report. In this case, only one name will appear on the report and other associated documentation.

signature-appearance-example-super_02

Request For Authorization Forms

The information for the Supervising Physician appears on the RFAs, because the Supervising Physician is the person who ultimately gives approval to order a treatment.

supervising-physician-rfa

 

How to Update Your Credit Card in RateFast

This post is for RateFast users who want to update their credit card information on RateFast. This article assumes that you already have an account with RateFast. Last updated September 12th, 2016. 

1. Log in to your account.

Visit www.Rate-Fast.com and click the “Log In” button. Then enter your credentials and click “Sign In”.

login

signin

 

2. Go to your Practice Profile.

Click on your user icon at the top right hand side of the screen. Select “Practice Settings” from the drop down menu, then click on “Credit Card Information” under Practice Profile.

cc3rightone

 

3. Enter in your new credit card number and expiration date.

Type in your new card number and date of expiration. Then scroll to the bottom of the screen and click “Update”.

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You’re done! Don’t forget to update your credit card information before your card expires.

For more information on account types and user permissions, click here. To learn about RateFast’s privacy policy, visit this page. If you have any questions or comments email info@rate-fast.com or call the help desk at 707-304-5949.