Automation Is Coming to Workers’ Compensation: Could Your Job Be Done by a Robot?

“We are coming closer to the point where not only cashiers but surgeons might be at least partially replaced by A.I.,” said former Federal Reserve Chairman Ben Bernanke in a recent interview.

The rapid integration of automation in all industries is undeniable. The surprising news is that there are many jobs that have traditionally required an expert—a highly trained human professional—that can be better performed by robots, at least in part.

Workers’ compensation is no exception. As the sun sets on the age of the expert and rises on the age of the machine, workman’s comp is a critical example of a field that will benefit from automation.

Continue reading Automation Is Coming to Workers’ Compensation: Could Your Job Be Done by a Robot?

Top 5 Articles of 2016

From how to use an inclinometer correctly to understanding why a panel QME gets involved in a work injury, read up on the best workers’ compensation content of the past year.

  1. What’s A QME?
  2. Muscle Atrophy
  3.  Exacerbation vs. Aggravation
  4. Activities of Daily Living
  5. How to use an Inclinometer

Do you have a workers’ compensation topic you’d like to see covered? Email us and we’ll put our best people on it!

Automated Impairment Rating: The Science Behind RateFast

RateFast automates the impairment rating process, giving providers and injured workers the ability to generate accurate analyses of occupational injuries based on the AMA Guides to Impairment Rating.

But how is it done?

Listen to the podcast or keep reading to discover how CPA Josh Moore applies knowledge from accounting to the development of the RateFast impairment rating system.

Continue reading Automated Impairment Rating: The Science Behind RateFast

Playing the Game of Chicken in Workers’ Comp

The price that grocery stores pay for chicken is based on a particular index. This Washington Post article reveals how our entire nation agrees to pay the price of chicken based on this index. The newsworthy claim of the article is that if we really look at the open market, the stores are paying a price for chicken that is completely arbitrary, rather than the correct or natural price of chicken.

This is problematic not only for the consumer but for the industry as a whole.

As fascinating as this is, why are we discussing this on our workers’ compensation blog? What are the implications of this concept for work comp in California? Read on to find out.


Chicken” by Thomas Vlerick is licensed under CC BY 2.0

Continue reading Playing the Game of Chicken in Workers’ Comp

NueMD ICD-10 Code Lookup Tool

If part of your workflow involves looking up ICD-10 codes, you should check out NueMD’s ICD-10 Code Lookup tool.

This might be old news if you’re in the coding business, as the website is actually ranked #1 in Google’s search results when you search “icd-10 code lookup tool.”

It’s easy to see why. NueMD’s code lookup tool sports a clean interface and modern features that are geared toward engaging and keeping users.

When you create a free account, you can save your favorite codes in your own personal categories.

NueMD ICD-10

Other bells and whistles that are not often featured on other web-based coding tools include training in the form of several coding games, and the ability to search for common codes by your specialty—dermatology, infectious disease, podiatry, and others.

NueMD allows you to find codes by common abbreviations and keywords, giving it clear leg up when compared with one-way code search sites such as NueMD’s site is also less cluttered and less spammy than other tools like

The actual content about each code seems comparable to the code information provided by other services. I’m not a professional biller, but I didn’t notice any significant differences between NueMD and for the codes that I searched. However, NueMD has clearly put effort into making their tool stand out.


If you ever need to lookup codes online, NueMD’s app is worth a whirl. It has features and design-values that billers and other professionals in medicine should demand from their software.

Have you used NueMD’s ICD-10 code search tool? What was your experience? Do you have a different favorite tool for looking up codes? Let us know. Contact us by email or on social media.

How RateFast Benefits Your Medical Practice

When most medical professionals think of workers’ compensation, the terms “painless,” “fast,” and “easy” do not leap to mind.

However, we believe that the problems associated with workers’ compensation cases can be solved.

RateFast is a cloud-based application that makes workers’ compensation fast, easy, and lucrative for California providers.

While physicians and staff focus on patients, RateFast handles the dirty-work.

Here are just a few ways that RateFast saves your medical practice time:

  • When you use RateFast, you don’t need to do any dictation or take any notes. All data is quickly entered into RateFast.
  • You don’t even need to write the report. As you check boxes and answer simple questions, your Doctor’s First, PR-2, and PR-4 reports are automatically filled out and formatted.
  • You don’t need to fill out RFAs. The app automatically generates and organizes Requests for Authorization forms as you order treatments.
  • You don’t need to write work status notes. Faxable work status notes are automatically generated as you answer questions about the patient.
  • You don’t need to calculate an impairment rating. The system prompts you to ask all questions that are relevant to the patient’s whole person impairment. Then, the system calculates an accurate and fully justifiable impairment rating using proprietary algorithms that are rooted in the AMA Guides 5th Edition.

The bottom line: if you’re a California medical provider or work in a California medical clinic, we believe you can benefit from RateFast.

No installations. No downloads. No obligation. No risk. Free training and support.

Sound too good to be true? Try it for yourself. Join for free.

All you need is an email address and a desire to improve the California workers’ compensation system.

If you join before the end of January 2017, you will even receive a 50% discount on all reports for the next six months!

To learn more from a sales representative, contact us at

The Art of the Qualified Medical Exam

A QME is a medical professional who is credentialed by the state to perform qualified medical examinations required for certain workers’ compensation cases. For a more detailed look at what a QME is, take a look at this article.

Recently on the RateFast Work Comp Report podcast we interviewed Dr. Nissen about being a Qualified Medical Examiner (QME). Dr. Nissen discussed what he called “the art of the QME”—a skillset that involves using creativity and critical thinking to overcome several unique challenges.

A few of these challenges are described below.

Understanding the American Medical Association Guide to Impairment Rating and Evaluation.

Using the huge tome commonly known as the AMA Guides demands a depth-of-knowledge that few physicians take the time to develop. In order to serve as an effective impartial examiner, the QME is responsible for knowing the Guides back-to-front. This knowledge directly informs all other aspects of QME’s work with the claim, from performing the physical exam to determining impairment.

Assessing previous medical charts.

Medical charts for a single patient are often hundreds of pages long, and the ability to review them for relevant information takes practice, insight, and real-time analysis.

Performing an accurate physical evaluation.

The QME evaluates the patient according to the Guides, reviewing all thirty-four activities of daily living, and taking repeated measurements depending on the type of injury. A correct evaluation requires extensive knowledge of the Guides and rigorous attention to detail.

Creating a precise and correct impairment rating.

All of the relevant medical charts and all new information generated by the QME’s physical exam must be collected into the QME’s report. This data must be accurate; after all, the QME’s role is to bring objectivity to the claim, so reproducibility of results is key.


Dr. Nissen argues that in order for QME reports to truly benefit injured workers, physicians need a system for collecting consistent data. Accurate and meaningful data results in less legation, and ultimately the speedy close of the workers’ compensation claim.

Fortunately, such a system has been developed. RateFast is a total workers’ compensation solution that helps providers perform perfect exams, document patient medical histories, format and organize reports, and determine impairment ratings according to the AMA Guides. We urge medical providers, QMEs, and anyone who is interested in improving workers’ compensation to join RateFast for free.

How Telemedicine Benefits Injured Workers

This is a post for medical providers, employers, and employees who are interested in understanding how telemedicine can improve workers’ compensation in California.

Doctor working on a digital tablet

When it comes to workers’ compensation, who benefits from telemedicine? The short answer: everybody. But the gains will be immediately apparent to the injured worker.

First, let’s think about how an injured worker currently experiences the workers’ compensation process.
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