athenaNet and RateFast: Logging in to RateFast from a Patient’s Chart and Importing Patients from athenaNet

This article is intended for employees at organizations who use RateFast in conjunction with athenaNet (athenahealth’s electronic health records system).

Logging in to RateFast from athenaNet

As discussed in our article on Logging in to RateFast for the First Time, you can log in to RateFast from any page in the athenaNet web application.

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athenaNet and RateFast: Logging in to RateFast for the First Time

This article is intended for employees at organizations who use RateFast in conjunction with athenaNet (athenahealth’s electronic health records system).

If your organization’s athenaNet account is integrated with your organization’s RateFast practice account, then logging in to RateFast is very simple.

When you are logging in to RateFast from athenaNet for the first time, please follow the steps below.
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How to Accept an Invitation and Create Your RateFast User Account

This blog post is for new RateFast users who need to set up a new user account.

If you have been invited to access an organization’s RateFast account, then you will first need to set up your username and profile.
This article describes the process of receiving an invitation, setting up your account, and keeping it secure.
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Locked Out? How to Unblock Your RateFast Account

This post is intended for RateFast users who have been blocked out of their user account. If you are a RateFast admin and want to know how to unblock somebody else’s account, read this other article. Last updated on August 17th, 2017.

Introduction

Were you happily going about your day, minding your own business, logging into RateFast—and then you got hit with this message?

Your account has been blocked. Please call practice account administrator for further assistance.

account blocked

Argh!

But not to worry. This message may be scary and red, but this blog post is here to help.

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How to Reset Somebody’s RateFast Password If They’ve Been Blocked

This post is intended for RateFast admin users who want to reset passwords for other users. Last updated on July 28th, 2017.

Introduction

People forget passwords.

If somebody in your organization forgets their RateFast password, hopefully they can reset it themselves by clicking the “Forgot Password?” button on the login screen and answering their security questions.

…but, of course, people forget the answers to their security questions too.

Life sure is complicated—but don’t worry: as a RateFast admin, you have the power to reset your colleague’s password so they can get on with their day.
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RateFast Overview – California Permanent and Stationary (PR-4) Impairment Reports

The below video illustrates how to use RateFast to write a PR-4 report.

For more detailed instructions on using RateFast to write PR-4 reports, check out this blog post on How to create PR-4 reports in RateFast.

How to Make a Correction or Add an Addendum to a RateFast Report

This post is for RateFast users who want to make a correction, fix a typo, or add additional content to a RateFast report that has been closed and signed.

Picture this: a provider has reviewed and signed the RateFast report. The report is now closed and can no longer be edited.

But wait. There’s a typo.

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