How to update your practice address, phone, and other contact information in RateFast

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This article is for RateFast users who want to change the address, phone number, fax number, office locations, and billing information in their RateFast account. Last updated on July 12th, 2016.

If you have a RateFast Practice Account for your hospital, clinic, or organization, then you may need to update information about your practice.

What You Need

In order to update practice settings, you must be an “admin” user.

To find out if you are an admin or not, simply login to your RateFast practice account, and look in the upper right hand corner. If you are an admin user, then the text “Admin” will display beneath your username.

If you are not an admin user and believe you should be, then talk to an admin for your RateFast practice account. (The person who created the RateFast practice account is always an admin user.)

How to Access Practice Settings

1. Click your name in the upper right corner.


2. Click on the “Practice Settings” link.

3. Navigate to the desired section that you wish to update. To update general information stay on the “Update Profile” tab. To update your billing information, select “Credit Card Information”. To add and update new office/clinic locations, go to “Office Location”.

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4. After you make a change, remember to hit the “Update” button!

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