This article is intended for employees at organizations who use RateFast in conjunction with athenaNet ( athenahealth’s electronic health records system). Logging in to RateFast from athenaNet
As discussed in our article on
Logging in to RateFast for the First Time, you can log in to RateFast from any page in the athenaNet web application.
Continue reading athenaNet and RateFast: Logging in to RateFast from a Patient’s Chart and Importing Patients from athenaNet
This article is intended for employees at organizations who use RateFast in conjunction with athenaNet ( athenahealth’s electronic health records system).
If your organization’s athenaNet account is integrated with your organization’s RateFast practice account, then logging in to RateFast is very simple.
When you are logging in to RateFast from athenaNet for the first time, please follow the steps below.
Continue reading athenaNet and RateFast: Logging in to RateFast for the First Time
This blog post is for new RateFast users who need to set up a new user account.
If you have been invited to access an organization’s RateFast account, then you will first need to set up your username and profile.
This article describes the process of receiving an invitation, setting up your account, and keeping it secure.
Continue reading How to Accept an Invitation and Create Your RateFast User Account
This post is intended for RateFast users who have been blocked out of their user account. If you are a RateFast admin and want to know how to unblock somebody else’s account, read this other article. Last updated on August 17th, 2017.
Were you happily going about your day, minding your own business, logging into RateFast—and then you got hit with
Your account has been blocked. Please call practice account administrator for further assistance.
But not to worry. This message may be scary and red, but this blog post is here to help.
Continue reading Locked Out? How to Unblock Your RateFast Account
This post is intended for RateFast admin users who want to reset passwords for other users. Last updated on July 28th, 2017. Introduction
People forget passwords.
If somebody in your organization forgets their RateFast password, hopefully they can reset it themselves by clicking the “Forgot Password?” button on the login screen and answering their security questions.
…but, of course, people forget the answers to their security questions too.
Life sure is complicated—but don’t worry: as a RateFast admin, you have the power to reset your colleague’s password so they can get on with their day.
Continue reading How to Reset Somebody’s RateFast Password If They’ve Been Blocked
The below video illustrates how to use RateFast to write a Doctor’s First (5021) California workers’ compensation report.
The below video illustrates how to use RateFast to write a PR-4 report.
For more detailed instructions on using RateFast to write PR-4 reports, check out this blog post on
How to create PR-4 reports in RateFast.
This post is for RateFast users who want to make a correction, fix a typo, or add additional content to a RateFast report that has been closed and signed.
Picture this: a provider has reviewed and signed the RateFast report. The report is now closed and can no longer be edited.
But wait. There’s a typo.
Continue reading How to Make a Correction or Add an Addendum to a RateFast Report
This post is intended for RateFast users who want to ensure the correct digital signature appears on their report.
So you’ve completed a workers’ compensation report in RateFast. It’s ready to be officially “submitted” or signed. But whose signature is going to appear on the report?
The answer: it depends on who submits the report.
Continue reading Submitting and Signing Your RateFast Report: Treating and Supervising Physicians
This post is for RateFast users who want to update their credit card information on RateFast. This article assumes that you already have an account with RateFast. Last updated September 12th, 2016.
If you get a new credit card or if your old credit card expires, you will need to re-enter your credit card into RateFast.
Continue reading How to Update Your Credit Card in RateFast